In an indiscriminate and unpredictable world, the MBL Global business has evolved in response to a growing demand from Insurance markets to deliver socially responsible products across Corporate, Personal and Specialty lines portfolios.
Whilst in many global locations, the response from emergency services to a major incident is swift and effective, there remains a lack of consistent, coordinated and professional post event care for those in the vicinity who are psychologically affected.
Across product verticals including cyber, nat cat, political violence, terror and travel our global network of professional counsellors deliver rapid response and post event long term support in virtually any territory across the world. We provide a 24/7/365 response combining useful information, practical support, telephonic crisis support, management consultation, on-site group/individual meetings, and face-to-face counselling as required by affected individuals following a defined event.
Making Better Living: ‘In The Moment’ and post event crisis trauma management.
At MBL Global, our trauma management approach is founded on three core principles — Capacity, Certainty and Coordination. These principles form the operational heart of our business.
Through one of 14 critical incident centres around the world, we are able to immediately deal with events on an individual to industrial scale basis, ensuring that those who need it, can access the critical care they need in the fastest possible manner in their language of choice.
Through one emergency number affected individuals can easily access experienced clinicians with appropriate skills on a priority basis to deal with their psychological trauma and that any cost of counselling is covered within the terms of service agreed.
Our central control hub triages and onboards patients into the case event programme created, with immediate ‘in the moment’, on site and telephonic / virtual counselling available. Our appointed case managers work within our network to source professional care determined on an individual basis thereafter. Individual case management can be transferred locally or internationally should patients change location.
Years Experience
Global Critical Incident Centers
Practices Worldwide
Countries
Languages
